Benefits and Compensation

How to Choose an Employee Benefits Consultant

Both job candidates and employees expect competitive and accessible benefits from employers, especially given the tight labor market. Providing employees with the benefits they want can improve their morale and performance and lead to higher productivity, engagement, and profitability. Also, good employee benefits are a boost to any company’s brand.

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Businesses that want to provide competitive benefits should consider hiring a Human Resources (HR) professional and look for an HR firm that can deliver employee benefits tailored to their needs.

In this article, we discuss the qualities to consider when choosing an employee benefits consultant.

Does Your HR Professional Provide Mobile Access to Benefits?

Mobile benefits apps can enhance employee and employer experiences by granting quick and reliable access to information such as:

  • Work records for employees
  • Benefits tracking for employees
  • Payment details and statements for employers

For example, the ADP Mobile Solutions app provides employees with detailed information about their work hours, direct deposits, and tax withholding. The app also lets employees enroll in and review their benefits.

Today’s tech-savvy job candidates expect mobile optimization at every level, so providing mobile access to job records is essential moving into the future.

Companies also benefit from mobile access to HR benefits. For example, management can use mobile apps to perform tasks such as transfers, promotions, or retrieving employee records.

Hiring a benefits consultant that has a strong mobile presence and provides access to benefits on mobile devices improves the benefits experience for both employees and businesses.

Does Your HR Professional Offer Comprehensive Benefits Packages?

Before choosing an HR firm, review the types of benefits packages it offers.

While many businesses provide health, retirement, family leave, and paid time off (PTO), the ways employers provide each vary.

For example, many firms offer a flat number of PTO days instead of providing separate allowances for sick, personal, and vacation days.

Student loan repayments and in-office perks such as catered lunch and beverages are other nontraditional perks your company may want to consider.

Find out if potential HR managers can provide benefits that help you compete with other employers in your industry. Learn whether the benefits offered are comprehensive enough to meet the level of quality and customization you intend to provide employees.

Do Your HR Professional’s Benefits Align with Employee Requests?

Before selecting a benefits consultant, be sure to ask whether it can provide the types of benefits your employees prefer.

Nearly one-third of small businesses (30%) are planning to add new benefits this year due to employee requests, according to a survey by Clutch.

Polling your staff about which benefits matter most can also provide you with unique insights on:

  • What works for your company
  • How to compete in your industry
  • How to serve the needs of your local economy

Reducing employee turnover is essential to most businesses, and learning what matters most to your employees may help to keep them from walking out the door.

For example, you may discover that your employees prefer remote working options over additional PTO. Or, they may prefer a customized work schedule over catered lunches.

Benefits exist to keep employees healthy and boost job satisfaction rates. Once you understand how your employees prioritize benefits, you can seek an HR professional who will help you with the customizations you need.

Choose HR Benefits and Professionals Who Meet Your Needs

Before hiring an HR professional to help with benefits management, research different firms to learn which can provide mobile access and comprehensive benefits tailored to your company and its employees.

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