Updating Credit Card Information

You will need to update your credit card information within Top Echelon Recruiting Software if your card is expiring, was declined, or you simply prefer to be billed on a different card altogether.

Please note that the ability to update credit card information is restricted to only those users who have permission to manage billing.

To update your existing credit card information in Top Echelon Recruiting Software:

  • Expand the Sidebar in the top right corner of the software and click on the Settings icon 
  • Click to expand the Billing section and then select Overview

  • Click the Manage Payment Methods button under the Payment Method information
    • This will display the details of your current payment method

  • Click on the payment method you would like to edit

  • Make any necessary edits and click the Update button once complete


Adding a new payment method:

  • Expand the Sidebar in the top right corner of the software and click on the Settings icon 
  • Click to expand the Billing section and then select Overview

  • Click the Manage Payment Methods button under the Payment Method information

  • Click Add New

  • Enter all necessary data and click the Add button once complete
  • Please note: You will not be able to remove a card until a backup card is added. Once you have added a new or backup card and set it as the Primary card, you may remove the old card.
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