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Building Your Company's Culture

Recruiting Blogs

Culture comes from the top. In fact, when we heard the term "Chief Culture Officers" we immediately thought how apt this was to describe anyone in a leadership position within a company. I also write regularly for a variety of publications on leadership and culture. Why should management teams focus on culture?

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The problem with hiring for ‘culture fit’

Workable

Culture fit is trending again—but not in a good way. In the 70s, organizational psychologist John Morse conducted an experiment on company culture fit and found that workers whose personalities matched their jobs felt more confident about their job performance. In the 90s, hiring for culture fit hit the mainstream.

Culture 110
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How to Spot Rare Talent and Candidates with Specialized Skills

Contract Recruiter

. “I met with an art gallery manager who evaluated artists by saying ‘surprise me’ You can’t hire pilots by asking them to surprise you – that’s not going to make a successful airline.” As with the airline example, some roles require strict adherence to education and industry standards.

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11 Effective Customer Engagement Strategies to Boost Customer Loyalty and Profits

Recruiting Blogs

All this knowledge can be used later to maximize a transaction’s value—contextually, emotionally, and financially—to reinforce a customer's desire to buy. Southwest Airlines is an excellent example here. . The company recognizes the importance of software in its customers' life, and how it’s contributing to the “always-on“ culture.

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29 Best Books on Recruitment (MUST Read Resources for Recruiters)

Recruiting Blogs

If you’re skeptical, we suggest testing the benefits of HR tech without making a financial commitment first, by using free tools. It does so with the help of case studies from companies like Google , Ritz Carlton , and Southwest Airlines. Power Hiring: How to Find, Assess, Hire, and Keep Great Talent. Amazon rating: 4.7.

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Non-Monetary Incentives that BOOST Employees’ Morale

Recruiting Blogs

As these incentives do not involve financial compensation it is important that they appeal to intrinsic needs, like feeling respected, valued, appreciated, and fulfilled at work. Non-monetary incentives are meant to have a positive effect on company culture by improving employee self-worth. A Significant Impact. Improved Retention.

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33+ real-life interview questions for hospitality and travel roles

Workable

This question assesses the candidate’s skill in a creative and technical aspect of coffee preparation. This question assesses the candidate’s conflict resolution skills. This question probes into the candidate’s management approach and fit with the restaurant’s culture. Describe a time when you had to deal with an upset guest.

Travel 62