Lessons Learned from United Airlines: How You Can Embrace HR as a True Leadership Partner

Hireology

United Airlines faced a variety of scandals in 2017. From a passenger being dragged off a plane to a child being kicked out of a seat, to several pets dying on board, United Airlines needed to figure out a way to improve customer service and reshape its reputation.

It Took a Terrible Airline to Bring Back the Stupidus Maximus Award Honoring Bad Management

Fistful of Talent

But after all the colossal management stupidity over the last year coming out of places like WalMart , Uber , Wells Fargo , and most recently, United Airlines , it made me think that maybe it’s time I started giving it out again. A culture that stinks to high heaven.

Top-Rated Workplaces: Culture

Indeed

Culture — everybody talks about it, but how do you get it? Culture can be one of the most defining aspects of a company, and great culture happens when company values are supported by behaviors, systems and practices. So which firms stood out for their culture in 2018?

Can You Hear Me Now? Hiring a Competitor’s Star or Day-Old Bread?

Fistful of Talent

United Airlines recently hired a top exec from American, and it led to a Fortune article titled, How a New Hire Added $1.5 Billion to United Airline’s Market Cap. Details: Investors decided Tuesday that adding Scott Kirby to the United Airlines turnaround formula made the company worth $1.5 Shares of the airline rose as much as 9.58% in trading Tuesday against the stock’s previous closing price—sending the airlines market cap up to $16.6

How Southwest Airlines Built a Stand-Out Employer Brand in 5 Steps

Linkedin Talent Blog

At Talent Connect 2017, she described the work Lippincott did with one company in particular — Southwest Airlines —to help refresh the company’s employer brand in order to resonate with employees and customers. Image from Southwest Airlines.

Building Your Company’s Culture

NextWave Hire

Culture comes from the top. In fact, when we heard the term “Chief Culture Officers” we immediately thought how apt this was to describe anyone in a leadership position within a company. In this interview, Jared Lafitte he tells us about his theory on culture, and why the leaders in organizations need to act like Chief Culture Officers. I also write regularly for a variety of publications on leadership and culture.

How To Fix a Crappy Company Culture

Recruiting Daily

Every company these days seems pretty preoccupied with the concept of corporate culture; you can’t simply get away with providing a steady job or living wage for workers, it seems. The Strange Customs of Company Culture. Managing Company Culture By Example.

3 Examples of Great Organizational Culture You Can Learn From

Indeed

Many organizations struggle to create a memorable and magnetic workplace culture, and it’s no wonder. Culture is tricky to define, and takes time and effort to build. One thing is clear: strong organizational culture is a powerful talent attractor. Hire for cultural fits.

Why HR Needs to Study Psychology – United Idiocracy

Fistful of Talent

Unite Airlines announced a “new” lottery program to take the place of their normal quarterly bonus program. The airline’s president, Scott Kirby, said the company had listened carefully to feedback from employees and decided to scrap the program.

Study 64

Is it time to kill bonus programs?

Linkup

United Airlines recently had what they thought was a brilliant idea: replacing modest quarterly bonuses with a new lottery program that gave a few lucky employees the opportunity to win a new Mercedes-Benz C-Class and up to $100,000 cash.

Thoughts on this EVP? + Embracing imperfection + Scaling culture + Adversity metrics + Surviving a mass shooting

Uncubed

Read this (not HR related): This in-depth article on what happened to the Malaysia Airlines flight that disappeared is extraordinary. Read : Ever ask yourself, “will our culture scale as we grow? Culture Employer Branding Hiring HR Newsletter HR Uncubed

Empower Your Employees to Make Judgment Calls, and Avoid a PR Nightmare

JWT Inside

If you were anywhere near the internet last week, you likely saw headlines about United Airlines forcibly removing a passenger from a flight on the evening of April 9 after he refused to give up his seat. It all underscores the importance of creating a culture that empowers your people.

Tip #2 From Best Place to Work Winners

Glassdoor for Employers

This year, the main themes uncovered thus far are creating a winning culture and this next tip: focusing on your people. Employer Branding Recruiting Hiring Employment Branding Best Places to Work southwest airlines

3 Examples of Great Organizational Culture You Can Learn From

Indeed

Many organizations struggle to create a memorable and magnetic workplace culture, and it’s no wonder. Culture is tricky to define, and takes time and effort to build. One thing is clear: strong organizational culture is a powerful talent attractor. Hire for cultural fits.

4 Steps to Cultivate Company Culture

Recruiterbox

Culture can either immunize or infect a company. Good culture can revitalize and motivate. Negative culture increases employee absences and turnover while decreasing their overall productivity while at work. In the webinar, he lays out four steps to cultivate company culture.

Building Your Company's Culture

Recruiting Blogs

Culture comes from the top. In fact, when we heard the term "Chief Culture Officers" we immediately thought how apt this was to describe anyone in a leadership position within a company. In this interview, Jared Lafitte he tells us about his theory on culture, and why the leaders in organizations need to act like Chief Culture Officers. I also write regularly for a variety of publications on leadership and culture. Be Your Company's Chief Culture Officer.

A “No Shoes” Policy and Other Unique Traditions That Make These 5 Company Cultures Stand Out

Linkedin Talent Blog

That’s just one example of a fun, quirky tradition that helps companies like Gusto build unique cultures — and doesn’t cost a penny. The flight crews at Southwest Airlines touch and take selfies with the hearts on their airplanes. This was the case at Southwest Airlines.

5 Signs You’re Ruining Your Employer Brand

Undercover Recruiter

The importance of employer branding has grown exponentially as the war for talent rages on, and candidates increasingly make “culture” a deciding factor in their employment decision. Branding & Identity Employer Branding Recruiting Amazon American Airlines employee advocacy Employer Brand Godaddy Public Relations Reputation Social Media Yelp

You Really Need to Rethink Your Fonts

Staffing Talk

Here’s a quick rundown of.0001% of the companies that use it and, in some cases, haven’t changed their branding in 50 years because of it: 3M, American Airlines, Jeep, BMW, Jackass , The Office , JC Penney, American Apparel, Target, NASA, Apple, Motorola, and Panasonic.

Recruiting for Culture Fit? There’s One Big Problem With Your Strategy, and It Starts With the Letter D

1-Page

In our search for similarity in those around us, research shows that eighty percent of employers named “hiring for cultural fit” as one of their top priorities. Zappos instituted a culture fit interview to test for compatibility. What’s Really Happening When You Source for Culture Fit.

Staffing News of the Day, April 8, 2013

Staffing Talk

Is the bonus culture handicapping the recruitment industry ? Gag order placed on American Airlines employees prohibits them from complaining about excessive executive compensation [Forbes]. BLS: Staffing job growth strong in March [Staffing Today].

Staffing News of the Day, September 17, 2013

Staffing Talk

How hiring and HR build customer service cultures at Mayo Clinic, Four Seasons hotels, Apple and Southwest Airlines. The gap in employment rates between America’s highest- and lowest-income families has stretched to its widest levels on record. ABC News].

The One Value That Has Helped Lyft, JetBlue, and More Build Outstanding Company Cultures

Linkedin Talent Blog

According to Erica, when companies encourage employees to bring their true selves to work, they create a company culture where employees can build genuine connections with their coworkers and feel a sense of purpose, which in turn helps the company succeed. Company Culture

The Top-Rated Workplaces in 2019

Indeed

Following Adobe, we see a few familiar names: social media giant Facebook and Southwest Airlines rank second and third, respectively, with Facebook placing in the top five for the third year running and Southwest Airlines placing in the top five for the fourth year in a row. .

RecruitingLive w/ Anne Taylor: Learning to recruit, and survive during a merger.

Recruiting Daily

A merger or acquisition usually means culture change, layoffs, new policies, procedures, and regulations. Anne Taylor, Corporate Recruiter and Talent Acquisition Manager with Virgin America will be on hand to discuss their experience following Alaska Airlines’ […].

Not a Whole “Lotto” Thought Went Into That Decision, United

Fistful of Talent

You’ve all read about United Airlines replacing bonuses with a lottery and trying to tie it to their Core4 mission to become “known as the most caring airline in a highly-competitive industry” It didn’t go over so well. In fairness, the airline industry is still largely rule-based and for a good reason – safety.

Here’s The One Big Takeaway From LinkedIn’s Most Popular Job Posts

Fistful of Talent

Corporate Sales Account Manager – Southwest Airlines. Or, that companies like HBO, Southwest Airlines, Royal Caribbean Cruises, Michael Kors, and the BBC made the list? Employment Branding and Culture John Hollon branding Corporate Brand employment brand john hollon LinkedInHere’s the one big thing I learned from LinkedIn’s latest list of their most popular (they call it most viewed) job posts: When it comes to job seekers, it’s all about the brand.

5 Steps to Writing Good Employer Brand Content

Proactive Talent

The content published on employer sites represents not only your company but your employee's experience, workplace culture, and gives you the ability to humanize your brand through great storytelling. Companies like Southwest Airlines, for example, have excelled at this and if you've ever taken a flight you'll see it by the upbeat, fun-hearted nature each and every employee has. This type of content makes Southwest Airlines a best in class company to work for.

Best of the Best: The Top-Rated Workplaces in 2018

Indeed

Right after Facebook (which also recently placed first among the Top-Rated Workplaces in the Bay Area ), we see Southwest Airlines, which held onto its second-place ranking from last year. Southwest Airlines.

The Most Transgender Friendly Workplaces In America

Good.co

Some of the earliest adopters of such health insurance policies include Aetna, American Airlines, Apple, JP Morgan Chase, and Nike. Company Culture Editor's Pick Featured Home HR + Recruiting Leadership Recent PostsIn light of President Trump’s recent withdrawal of Obama-era protection for transgender students who wished to use bathrooms that corresponded with their gender identities, we have identified the most LGBTQ-friendly workplaces in America.

To Retain Your Workforce, Show Your Appreciation

Cornerstone On Demand - Talent Management

Moreover, the voluntary turnover rate is less than 3 percent, according to Rhonda Hanson, manager of awards, recognition and cultural services at Southwest Airlines.

Don’t Speak: Why It’s Time To Finally Shut Up About Employee Engagement, Already.

Recruiting Daily

Of course, if an employee hates the company, their job, their colleagues, coworkers and your culture, then there’s no amount of money that’s going to make them satisfied enough to stick around over the long term, either.

Recruitment & The Battle to Tackle The Gender Pay Gap

Social Talent

Airlines seem to be the biggest culprits when it comes to gender pay gaps. And one standout airline is that of Ryanair, with men earning 72% more per hour than women. When looking at the airline industry, the majority of the pilots hired are predominantly men.

Unhappy Employees = Unhappy Customers: How to Break the Lose-Lose Cycle

Achievers - Recruiting

Instead, you have to use tried-and-true tools to improve the employee experience and transform your company culture. A company culture in which employees know that their needs are listened to will facilitate meeting individual needs.

Clients Tell Us What They Look for in Agency Partners

NPA Worldwide

If recruiters truly understand a company, they can provide candidates that are a good culture fit as well as being good on paper. We provide compliance processing, all automated, including a sophisticated ID checking solution used by banks and airlines.

10 of The Best Companies To Work For in 2017

Social Talent

Usually, they make the top 10 because of their fantastic benefits as well as the culture and enjoyable work environment they provide. Southwest Airlines. Here’s an amazing stat about Southwest Airlines.

How to be Happy – Time to call off the “Engagement”

The King's Shilling

” The speaker from a international airline proudly stated his results. Culture and Values HR HR Technology Industry“Yes that’s right, we had a one hundred percent response rate to the survey.”