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All-In At Acara: Rebecca Furrer

Acara Solutions

In this month’s edition of “ All-In At Acara ,” meet Senior Onboarding Specialist, Rebecca Furrer. Before Acara, I worked for Southwest Airlines as a Maintenance Training Technician. I am the primary Onboarding Specialist for several key accounts and am the frontline point of contact for each. Learn more about Rebecca below!

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5 Tips: Driving Excellent Customer Service Through Strategic Onboarding

Silkroad

Terrific customer service is important, especially if you are in the services business, like the airline industry, financial services, consulting and more. Strategic onboarding plays a critical role in preparing new hires to provide outstanding service. You don’t want your customers hitting the “thumbs down” button.

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5 Ways to Measure Employee Onboarding Effectiveness | ClearCompany

ClearCompany Recruiting

The employee onboarding process leaves much to be desired at most organizations — 88% of employees don’t have a good experience. Even companies with above-average ratings from CandE had a hard time successfully onboarding new hires, with many employees quitting before they even started.

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How to Prevent the Looming Travel Breakdown

The Staffing Stream

Like any market breakdown, it’s driven by multiple factors, but one phenomenon seems to be the chief culprit: During the pandemic, airlines and the government bodies that oversee their transportation infrastructure laid off staff due to anticipated drops in demand. Support flexible shifts and hours.

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September BLS Report: How a People-First Approach Can Transform Your Business

Hireology

The government had originally said that talks around a new stimulus plan would be halted until after the election, they are now discussing potential stand-alone bills for aid to airlines, small businesses and individuals , but the release date is unknown. . What is my management team delivering? .

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SilkRoad Connections 2018 Agenda Spotlight: Talent Acquisition

Silkroad

The Future of Onboarding is Now – PricewaterhouseCoopers – Monday, April 30. What was their strategy to innovate onboarding internally, and what are they doing externally to address their clients’ issues and trends in the marketplace? New Hire Orientation, the Southwest Way – Southwest Airlines – Tuesday, May 1.

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3 Examples of Great Organizational Culture You Can Learn From

Indeed

Southwest Airlines hires service-minded, fun-loving individuals. Southwest Airlines began flying with just four planes in 1971, and has grown to employ more than 52,000. Department of Transportation’s most recent data, Southwest Airlines is the nation’s largest carrier in terms of originating domestic passengers boarded.

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