How Mindbody's customer experience team is changing the game

How Mindbody's customer experience team is changing the game

Mindbody's customer experience team is looking for unconventional thinking and standout talent! If you love innovative problem-solving and saving the day while providing excellent customer service, watch the video to the end to find out how to join them.


The customer experience team at Mindbody has learning through curiosity and unconventional thinking at its core. Jade Craggette, technical support specialist, shares information about the team and its day-to-day.

Mindbody's customer experience team understands their clients’ desired outcomes and uses unconventional thinking to achieve their goals in creative and innovative ways. Mindbody’s team has an extensive knowledge base at its fingertips at all times, real-time testing capabilities, and, of course, team members. Peer-to-peer consultation is always available alongside software training to keep you up-to-date on everything you need to know to provide the best service for customers.

At Mindbody's customer experience team they're on the search for unconventional thinking. They need natural problem solvers and puzzle masters who enjoy a good challenge. That challenge is creating the best customer experience by being an expert at what you're doing. If your superpower is knowledge and how well you apply it — and if you lead with what you can do and not with what you can't do — this is the right team for you.

Inside the customer experience team at Mindbody - Who are they looking for?

A new, ambitious team member would benefit from the growth that comes with introducing breakthrough ideas, new ways to support customers in their experience, and on-the-job training to assist tech with a wide variety of customers all over the globe. The team benefits from the values and cultures spread across the globe. Imagine the impact you can have on a business worldwide simply because you shared experiences and resonated with them on a deeper, more personal level. That builds trust and puts you in an even better position to advocate for those clients and provide feedback to improve the software and the entire company.

Are you interested in joining Mindbody? They have open positions! To learn more, click here.

Get to know Jade Craggette

Jade is an experienced software support specialist with a demonstrated history of working in the management consulting industry. She belongs to the “Mindbody Black Alliance” ERG. If you are interested in a career at Mindbody, you can connect with her on LinkedIn. Don’t forget to mention this video!

More about Mindbody

Mindbody is a health, wellness, and fitness company that helps promote healthier and happier lives. Many women already have a strong connection to Mindbody by using the app in their daily lives. Working for a wellness company like Mindbody is more than just a job; it is a way for women to relate to something they are passionate about and can incorporate into their careers.

You may also like View more articles
Open jobs See all jobs
Author