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What You Need to Know About the Call Center Industry

4 Corner Resources Staffing Blog

Hiring candidates who are a strong fit for the job can minimize resignations, which reduces the cost of hiring and training new agents. Though there are online schools that provide call center training programs, most call center positions do not require a college degree or previous experience in the field. Emotional intelligence.

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30 Examples of Employee Strengths Every Company Needs

Hundred5

Strengths and weaknesses within the team sculpt hiring decisions and professional training resources you might offer and can help you enhance productivity internally and improve overall performance faster. Examples of key employee strengths can be emotional intelligence, problem-solving, or communication skills.

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A Complete Guide to Using Psychometric Tests in Recruitment

Hundred5

Psychometric tests can be great for recruitment because of their many benefits : fair candidate evaluation , prediction of future job performance, drawing up a character profile, identifying leadership potential, and improving candidate onboarding and retention, among others. There are different psychometric tests for different situations.

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Keep Your Team Happy: How to Improve Employee Morale

Homebase

Start employee onboarding with this in mind, but be sure to reinforce this information, too. Check out our New Hire Training Checklist and Onboarding Guide. Encourage management to be approachable and available Train leaders to be receptive sounding boards. Hiring an employee? Make fitness social and fun.

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7 Tips for Recruiting Remote Employees

Recruiting Daily

Whether you’re recruiting remote employees or trying to onboard and train an international worker or a remote employee in your own backyard, you’ll face a few recruitment challenges. However, these problems aren’t limited to a remote or hybrid environment, as onboarding issues have plagued the job market for years.

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Hiring Leaders: Choosing a Leader, Not a Boss

Glassdoor for Employers

Empowering team members – providing the tools, training, and guidance they need to succeed. Has emotional intelligence that helps them nurture relationships with team members. Related: New Hire Onboarding Guide. Inspiring others – motivating them to do great work. Tips for Hiring a Manager.

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18 Great Questions to Ask in a Peer Interview

Hundred5

If needed, provide the team with interview training , especially anyone that hasn’t conducted a peer interview before. Emotional intelligence A teammate with high emotional intelligence (EQ) is a win-win. Shorten the onboarding process. Their personal life is their business.)