Every year, Glassdoor releases our popular annual report on the Highest Rated CEOs, part of our Employees’ Choice Awards and based entirely on employee feedback.
Across seven categories—U.S. large, U.S. SMB, UK, Canada, France, Germany and the Netherlands—we recognize and honor CEOs who have truly gained the trust and admiration of their employees.
Why it matters to candidates (and HR)
Today’s job candidates look at more than just job listings.
Before applying for positions, they actively research a company’s culture, work environment and executive leadership, as well as its future potential. As you might guess, a CEO can positively (or negatively) impact each of these areas.
So we asked our Highest Rated CEOs to share their best advice and nuggets of wisdom when it comes to trust and communication, being a great leader and inspiring employees to move a company vision forward.
Below are select highlights from our new eBook, 11 Tips From Top CEOs.
Trust will help your organization thrive
“Trust is the result of a workplace culture that values transparency, integrity and respect. When employees are enabled to live these values—and see them reflected by their leaders—it becomes easy for them to have trust in their peers and in the organization.”
—David Ossip, Chairman and CEO, Ceridian Human Capital Management Highest Rated CEO 2016, Canada, #4
“Trust is one of our core values—but it’s the most tenuous of all values because once it’s lost, it’s difficult to regain. When things are going well, we celebrate. But when things don’t go as planned, we acknowledge it. We are ruthless in our examination of root causes for failure. And we clearly communicate what we want our team to do to course correct and get back on track. Employees tell us that they really appreciate that kind of authenticity and transparency.”
—Rami Rahim, CEO, Juniper Networks Highest Rated CEO 2016, U.S., #24
Creating open channels of communication is essential to building trust
“We’ve built our culture on a solid foundation of trust and transparency, and we over-communicate with our employees. We are clear about company goals, our strategy and where each Kronite fits into the overall picture. Kronos is a team that, together through mutual trust and open communication, brings our positive outcomes.”
—Aron Ain, CEO, Kronos Incorporated Highest Rated CEO 2016, U.S., #18
“Trust comes with transparency. When things are going well at the company, it’s all good, but when things aren’t going so well, you just have to say it. You can’t use corporate-speak, you can’t pull your punches, you have to lay it all out. Only then do you get real trust from your workforce. And you know what? They want to help. They want to make a difference.”
—Dara Khosrowshahi, CEO, Expedia, Inc. Highest Rated CEO 2016, U.S., #21
Collect meaningful information about culture by monitoring Glassdoor
“Companies need to have the hearts and minds of their employees in order to serve their customers and shareholders well. Glassdoor is a useful tool for assessing and communicating their ability to do that, in a highly transparent fashion.”
—Donald Guloien, CEO, Manulife Highest Rated CEO 2016, Canada, #17
“At Madwire we believe that open and honest communication and feedback is key to success and company culture.Glassdoor has been a great avenue for us to capture the employee feedback we need to evolve and adapt to our team’s needs on a continual basis so that we can maintain a culture of excellence.”
—JB Kellogg, CEO, Madwire Highest Rated CEO 2016, U.S., #1 Small & Medium Companies
Get inspired by the C-Suite!
See Glassdoor’s complete Highest Rated CEOs 2016 report then download our companion eBook 11 Tips From Top CEOs. For questions about the report’s methodology or how to get your CEO in the running next year, email pr@glassdoor.com.
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