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How To Avoid Workplace Retaliation

By Lilly Chesser - Apr. 12, 2023
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Summary. Workplace retaliation refers to an employer taking negative action against an employee as a response to the latter’s participation in a legally protected activity. Such activities can include filing a complaint with a government agency, reporting harassment, or speaking out against discrimination.

Retaliation can take many forms, including termination, reduction in hours or pay, and demotion. Retaliation can also include non-tangible actions, such as exclusion from social events and receiving undesirable assignments.

Legally, retaliation is prohibited by several federal and state laws, and employees who experience retaliation may file a complaint with the Equal Employment Opportunity Commission (EEOC).

Employers may retaliate against employees to silence them, punish them, or discourage them from engaging in protected activities.

Employers can prevent workplace retaliation by establishing clear anti-retaliation policies, encouraging open communication, training managers and supervisors, investigating complaints, providing support for employees, documenting all actions, consistently enforcing policies, and monitoring for signs of retaliation.

Key Takeaways:

  • Retaliation is prohibited by federal and state laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, and the Age Discrimination in Employment Act.

  • Employers may retaliate against employees in a multitude of ways in order to silence or punish them for speaking up about workplace issues or challenging their authority.

  • Workplace retaliation can have devastating effects on employees and their careers, and employers must take proactive steps to prevent it and address any complaints that arise.

  • The key difference between illegal retaliation and other negative actions is the motivation behind the action and whether a legally protected activity has occurred.

  • Tips for preventing workplace retaliation include establishing clear anti-retaliation policies, encouraging open communication, training managers and supervisors, investigating complaints of retaliation, and providing support for employees.

What Is Retaliation at Work?

Workplace retaliation occurs when an employer takes adverse action against an employee in response to their participation in a legally protected activity. Legally protected activities can include, for example:

  • Reporting harassment

  • Speaking out against discrimination

  • Filing a complaint with a government agency

  • Participating in an investigation

Retaliation against this behavior can take many forms. This can include serious consequences to an employee’s job security, for example:

  • Termination

  • Demotion

  • Transfer to a less desirable position

  • Reduction in hours or pay

Retaliation can also include non-tangible actions, such as:

  • Exclusion from meetings or social events

  • Being given undesirable assignments

  • Being subjected to hostile or demeaning behavior

  • Being subjected to different treatment or expectations than your peers

From a legal standpoint, retaliation is prohibited by several federal and state laws, including Title VII of the Civil Rights Act, the Americans with Disabilities Act, and the Age Discrimination in Employment Act.

Employees who experience retaliation may file a complaint with the Equal Employment Opportunity Commission (EEOC) or a similar state agency and may be entitled to remedies such as reinstatement, back pay, and compensation for emotional distress.

Retaliation can happen for a variety of reasons but is often motivated by a desire to silence or punish employees who speak up about workplace issues or who are seen as a threat to the status quo.

Employers may fear legal liability or negative publicity or may simply resent employees who challenge their authority or point out problems. Retaliation can also be a form of intimidation intended to discourage other employees from engaging in protected activities.

Overall, workplace retaliation is a serious issue that can have devastating effects on employees and their careers. It is important for employers to take proactive steps to prevent retaliation and to promptly address any complaints of retaliation that do arise.

Retaliation in the Workplace Examples

To better understand retaliation at work, let’s look at some specific examples of what retaliation is, what it isn’t, and the fundamental factors in deciding what constitutes retaliation.

Here are four examples of illegal retaliation in the workplace:

  1. Jennifer reported an instance of sexual harassment she faced from a coworker to her supervisor. As a result of her report, the supervisor decides to reduce her hours.

  2. Tyler filed a complaint with the EEOC for his organization’s culture of racial discrimination, and the employer fired him shortly after.

  3. Nico started a discussion with fellow coworkers about salary information (a protected activity to ensure equal pay). When his supervisor found out, Nico was disciplined.

  4. Breonna requested accommodation for her disability, and because of this, her supervisor began to give her less desirable tasks than those given to her coworkers with the same job title.

All of the above examples would be considered illegal retaliation because the employer is taking adverse action against the employee in response to their legally protected activity.

On the other hand, not all negative actions taken by an employer are considered retaliation.

The following are not examples of retaliation:

  1. Edward has been consistently late for work the past month and is struggling to meet project deadlines reliably, and his supervisor fired him for poor performance.

  2. Maria violated a company policy by posting sensitive organizational data on a public forum, and her supervisor disciplined her for misconduct.

Neither of these examples would be considered retaliation as they are legitimate business decisions based on the employee’s job performance. Additionally, neither Edward nor Maria engaged in any legally protected activity, and thus the actions taken as a consequence do not infringe upon their rights.

The key difference between illegal retaliation and other negative actions is the motivation behind the action. If the adverse action is taken in response to an employee’s legally protected activity, it is considered retaliation and illegal. However, if the adverse action is based on legitimate business reasons unrelated to the employee’s protected activity, it is not considered retaliation.

10 Tips for Preventing Workplace Retaliation

To prevent and deal with workplace retaliation, keep the following guidelines in mind to ensure a culture of respect and transparency:

  1. Establish clear anti-retaliation policies. Employers should create clear and comprehensive anti-retaliation policies that outline what constitutes retaliation, the legal protections available to employees, and the consequences of violating the policy.

    These policies should be easily accessible to all employees, and employers should provide regular training to ensure that everyone understands the policies.

  2. Encourage open communication. Employers should create a culture of open communication where employees feel comfortable reporting workplace issues without fear of retaliation. This can be achieved by providing multiple channels for reporting concerns, such as a confidential hotline or an anonymous reporting system.

  3. Train managers and supervisors. Managers and supervisors should be trained on how to recognize and prevent retaliation, including how to respond to complaints of retaliation. They should also be aware of the legal protections available to employees and the consequences of violating anti-retaliation policies.

  4. Investigate complaints of retaliation. Employers should take all complaints of retaliation seriously and investigate them promptly and thoroughly. This includes conducting interviews with witnesses, collecting relevant documents, and taking appropriate action to address the complaint.

  5. Provide support for employees. Employees who have experienced retaliation may need support to cope with the emotional and financial consequences. Employers can provide resources such as counseling services, legal advice, and financial assistance.

  6. Document all actions. Employers should maintain accurate and detailed records of all actions related to an employee’s performance, including disciplinary actions, evaluations, and promotions. This documentation can serve as evidence in the event of a complaint or legal action.

  7. Consistently enforce policies. Employers should consistently enforce anti-retaliation policies and take appropriate action against employees who violate them. This sends a message that retaliation will not be tolerated and helps to prevent future incidents.

  8. Monitor for signs of retaliation. Employers should monitor the workplace for signs of retaliation, such as sudden changes in an employee’s job duties or treatment by supervisors. This can be done through regular employee feedback surveys and by keeping an open dialogue with employees.

  9. Seek legal advice. Employers should seek legal advice if they are unsure whether a particular action could be considered retaliation or if they receive a complaint of retaliation. An attorney can provide guidance on how to proceed and help to minimize the risk of legal action.

  10. Respond quickly and decisively. If an employer determines that retaliation has occurred, they should take immediate action to address the situation. This may include disciplinary action against the responsible employee, providing remedies to the victim, or making changes to workplace policies and procedures to prevent future incidents.

By implementing these tips, employers can create a workplace culture that values open communication, promotes fairness and respect, and prevents retaliation.

Workplace Retaliation FAQ

  1. I received a complaint for discrimination but didn’t believe I did anything wrong; what should I do?

    If you receive a complaint for discrimination but don’t believe you did anything wrong, it’s essential to take the complaint seriously and respond promptly and respectfully. Here are some steps you can take to minimize the damage:

    1. Review the complaint. Carefully review the complaint to understand the specific allegations and the legal basis for the complaint.

    2. Gather evidence. Gather any evidence that supports your position, including documents, emails, and witness statements.

    3. Seek legal advice. Consider seeking legal advice from an attorney who specializes in employment law. They can provide guidance on how to respond to the complaint and minimize the risk of legal action.

    4. Respond to the complaint. Respond to the complaint promptly and professionally, addressing each allegation with specific evidence and facts.

    5. Cooperate with any investigation. If an investigation is launched, cooperate fully with the investigator and provide any relevant evidence or information.

    6. Review and revise policies. Review your company’s policies and procedures to ensure they are compliant with anti-discrimination laws and make any necessary revisions.

    7. Provide training. Provide training to yourself and any employees on anti-discrimination laws and workplace conduct.

    It goes without saying that whatever you do, do not retaliate against the employee. By taking these steps, you can demonstrate your commitment to a fair and respectful workplace while protecting yourself and your company from legal liability.

  2. What is the best way to proactively prevent retaliation across organizations?

    The best ways to proactively prevent retaliation across organizations are:

    • Establish clear anti-retaliation policies

    • Provide regular training to all employees and managers

    • Create a culture of open communication where employees feel comfortable reporting workplace issues without fear of retaliation.

  3. I believe my employer retaliated against me – what should I do?

    If you believe your employer retaliated against you, there are several steps you can take:

    1. Gather evidence. Gather any evidence that supports your claim, including emails, memos, witness statements, and any other relevant documentation.

    2. Report the retaliation. Report the retaliation to your employer’s human resources department, your supervisor, or another appropriate authority figure within the company.

    3. Consult with an attorney. Consider consulting with an employment attorney who specializes in retaliation cases. They can provide legal advice on your options and help you determine the best course of action.

    4. File a complaint. If necessary, file a complaint with a government agency, such as the Equal Employment Opportunity Commission (EEOC), which investigates claims of workplace discrimination and retaliation.

    5. Protect your rights. If you experience further retaliation, take steps to protect your rights, such as documenting all incidents and seeking legal advice.

    6. Consider leaving the job. If the retaliation continues or if the work environment becomes intolerable, consider leaving the job and seeking employment elsewhere if you are able to do so.

    By taking these steps, you can protect yourself and your rights while pursuing justice for any retaliation you may have experienced in the workplace.

References

  1. U.S. Equal Employment Opportunity Commission – Preventing Retaliation

  2. Society for Human Resource Management – How to Avoid a Workplace Retaliation Claim

  3. Occupational Safety and Health Administration – Recommended Practices for Anti-Retaliation Programs

Author

Lilly Chesser

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