At the heart of our recruiting philosophy lies a commitment to being champions of automation and efficiency. It’s about seizing control over what we can control, particularly when guiding candidates through the intricate paths of our Applicant Tracking System (ATS) or Human Resources Information System (HRIS).
Understanding Workflow Automation
Workflow automation represents the pinnacle of sophistication in navigating the candidate’s journey within our ATS and HRIS systems. It’s progressive, elevating the level of interaction and connectivity with candidates. But what exactly is workflow automation? It’s a mechanism embedded within our HRIS or ATS system, streamlining the candidate’s journey with a simple click. This, of course, involves considerable backend work, but the results are both thrilling and insightful.
The Candidate Journey Unveiled
Reflecting on our candidate’s journey, we recognized the need for improvement, a realization that fueled our commitment to staying ahead and seizing opportunities promptly. Our automation process, embedded within our ATS, is cutting-edge. It unravels every nuance and every possible turn a candidate can take in their journey. In our world, recruiters aren’t just matchmakers; we are storytellers. Statistics in the realm of sales and candidates suggest that a prospect needs eight to ten touches before responding. This statistic inspired our relentless eight-step touchpoint strategy, ensuring we touch base with candidates, be they passive or momentarily inactive, to keep our connection alive.
Brand Impact through Automation
The impact of automation on our brand has been transformative. Automation has propelled Naviga’s Google reviews from a 3.8 to an outstanding 4.9, accumulating 318 reviews in just two years. This not only speaks volumes about our commitment to excellence but also exemplifies the profound impact automation can have on employer branding. We strategically embedded touchpoints in our workflow, asking for Google reviews at key moments, giving every candidate a chance to share their experience.
Workflow Milestones as KPIs
While Key Performance Indicators (KPIs) are vital, we go beyond traditional metrics. We delve into workflow milestones, identifying roadblocks or opportunities for progress. Naviga’s four-to-one hire ratio guides our approach – four submittals often lead to one successful hire. By scrutinizing our workflow, we spot gaps and roadblocks, allowing leaders to proactively problem-solve to ensure we make the hire.
The Role of Habits in Sustaining Automation
Implementing automation is just the beginning; sustaining them requires cultivating the right habits within the team. It requires intentional discussions during team meetings, reinforcing the importance of adhering to workflows. Habits are the keystone. Without them, the most sophisticated automation systems can grind to a halt. Team buy-in is crucial. Teams need to understand the ‘why’ behind the automation for it to benefit the process.
In conclusion, revolutionizing recruitment through automation and efficiency is an ongoing saga. It requires a blend of cutting-edge technology, insightful metrics, and a team committed to embracing and sustaining these transformative changes. At Naviga, our commitment to being at the forefront of recruitment excellence continues to drive us forward, one automated step at a time.