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How Solid Traveltech Can Enhance User Experience and Retention

Zartis

In an era where travellers seek seamless and memorable experiences, prioritising UX and retention has become imperative for sustainable growth and profitability in the travel sector. Retaining existing customers is significantly cheaper than acquiring new ones, making it an economically sound strategy to prioritise UX and retention efforts.

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Research Highlights Feb. 24-March 1

Brandon Hall

TalentQuest’s Immersive Learning is Driving ROI at Spirit Airlines. LearnUpon LMS Manages, Tracks, Achieves Companies’ Diverse Learning Goals. LifeWorks Well-Being Solutions Improvs Employee Productivity, Loyalty, Retention. Mursion’s Realistic Avatars Deliver Measurable, High-Impact Results. Talent Management. Technology.

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Is it time to kill bonus programs?

The Getwork Blog

United Airlines recently had what they thought was a brilliant idea: replacing modest quarterly bonuses with a new lottery program that gave a few lucky employees the opportunity to win a new Mercedes-Benz C-Class and up to $100,000 cash. How exciting! What a fresh approach to traditional bonus programs! Except employees were furious.

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What Are the Top Companies to Work for in 2016?

Indeed

As a result, the question of how to motivate and inspire the changing workforce is central to the future of talent attraction and retention. For instance, airline innovator Southwest Airlines placed second, beating the next highest ranking aviation firm Delta by 15 places. But is it working? Let’s take a look at our findings.

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The Truth About Older (50+) Salespeople

The Organic Recruiter

Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old. The entire sales team can benefit from emulating salespeople who have accumulated a reservoir of experience working with customers. Who Do You Trust!?! Peek into the cockpit as you board your next commercial flight.

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The Truth About Older (50+) Salespeople

The Organic Recruiter

Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old. The entire sales team can benefit from emulating salespeople who have accumulated a reservoir of experience working with customers. Who Do You Trust!?! Peek into the cockpit as you board your next commercial flight.

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Can Call Center Simulations Attract the Talent You Need?

Employment Technologies

Many companies have moved toward self-help for customers (think airline reservations, shopping, banking, consumer services, transportation). Encourage Diversity. A key goal for many contact centers is employee diversity. Frustration spikes when customers are unable to reach a live person for support[1]. Engage Talented Leaders.