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Candidate Experience vs Candidate Engagement: What’s the Difference?

JazzHR

As the contest for top-performing workers continues to escalate, many recruiters have started to focus on metrics like candidate engagement and experience. Though these terms may sound alike, they are distinct concepts: Candidate experience is how job seekers feel about an employer’s recruiting, hiring and onboarding processes.

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3 Ways to Improve Candidate Engagement

JazzHR

A CareerBuilder survey found that 42% of job seekers who have a bad candidate experience at a company say they would never apply there again, and 22% say they would tell other candidates not to work there. To improve candidate engagement, employers should: Identify problematic areas in the hiring process.

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3 Parallels Between Customer and Candidate Engagement

JazzHR

Candidate engagement , which refers to the responsiveness of candidates and job applicants, is obviously different than customer engagement, which involves developing ongoing and loyal relationships with customers. Using analytics to better target customers and candidates.

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How to Improve the Candidate Experience: 7 Strategies

JazzHR

Most talent acquisition professionals are familiar with the concept of the candidate experience. It’s a holistic view of all the feelings, interactions and impressions a job seeker goes through at every step of their candidate lifecycle. . Take Stock of Your Current Candidate Experience.

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How a Candidate Experience Survey Can Boost Talent Acquisition

JazzHR

HR professionals rely on recruiting metrics like candidate satisfaction rate and net promoter score to streamline the hiring process and improve the candidate experience. An Invitation for Feedback Improves the Candidate Experience. Designing Surveys to Measure Candidate Experience. Why It Works.

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Measuring ROI Candidate Experience

JazzHR

Every piece of your company’s recruiting process informs the candidate experience. A great candidate experience starts from the moment a job seeker comes across your brand—and encompasses everything up to the final job offer or rejection letter. Here’s how you can meaningfully assess your candidate experience: 1.

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Why You Need to Measure Candidate Engagement and Satisfaction Together

JazzHR

It’s not enough to measure how active and responsive your candidates are; you need to know if they actually like the process, too. Here’s why you should measure these candidate experience metrics in tandem and which might help your organization the most. Not all candidate engagement is equal. Why measure both?