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3 Applicant Screening Tools for Your Contact Center

Employment Technologies

Applicant Screening: Your business needs should always drive the talent assessment process. Problem solvers that can follow policies and procedures. Efficient screen navigators and keyboard operators to avoid “dead air” and extended call handling times that lead to customer frustration. 3 Assessments Worth Your Time.

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When Candidate Experience Is Like Canceling Your Cable

Survale

After braving the phone tree, getting to a rep, running the gauntlet of retention and cross sell salvos, I finally finished the call having canceled my service, conquered my anxiety and begun the first day of my new life with a cancellation confirmation in my inbox and all the optimism in the world. But that’s another story. Maybe/Maybe not.

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The Top Five Recruitment Metrics To Enhance Your Hiring Strategy

Hireserve

Applicant to interview ratio helps your recruitment team assess your applicant screening process. Performance review scores, retention rate, customer service score and rate of salary increase are popularly used. Why is it important?

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Key Benefits of Hiring Older Workers

Hireserve

This elevated level of trust serves as a solid foundation for business relationships, leading to enhanced client retention rates and an increased likelihood of referrals. Stability and Retention On average, Gen Z stay in a job for two years and two months, a real contrast to the average five years for Gen X and eight years for Baby Boomers.

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Unlock Success With Expert Candidate Screening Strategies

ApplicantStack

Candidate screening is a fairly common strategy among organizations that are actively searching for candidates to fill open roles. Here, we’re talking about why screening is essential and strategies to help you improve your process from start to finish. Culture goes a long way in employee satisfaction and retention, too!

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The Evolution of Recruitment: Motivation-based Hiring

Professional Alternatives

Employers should also provide employees with opportunities to provide feedback and input on monitoring policies and procedures. Employers must consider the ethical implications of monitoring and ensure that their policies and procedures are transparent and fair.

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Don’t Miss These Recruitment News Headlines

NPA Worldwide

Here are some recent recruitment news headlines worth reading: People Analytics Are More Important than Ever During Pandemic — Data-driven decision-making is critical for both recruitment and retention. Good referral programs can reduce the time you spend on screening interviews and vetting.