How LinkedIn’s Skills-Based Hiring Pilot Delivered Jobs to Workers Who Didn’t Meet Basic Qualifications
Linkedin Talent Blog
DECEMBER 16, 2020
Through this innovative pilot program, the company has hired 13 customer support consultants by removing the basic qualification — two-plus years of customer service experience on email, chat, and phone — from the job description and focusing on skills rather than experience and education. And that has definitely happened.”.
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