article thumbnail

The Boundless Potential of AI in Telecom Software Development Industry

Zartis

Sentiment Analysis: AI can analyze customer interactions, including text from emails, chat conversations, and social media posts, to understand their emotions and feedback. This frees up human agents for more complex inquiries and personalized interactions, improving overall customer satisfaction.

article thumbnail

Boundless Potentials of AI in Telecom Software Development Industry

Zartis

Sentiment Analysis: AI can analyze customer interactions, including text from emails, chat conversations, and social media posts, to understand their emotions and feedback. This frees up human agents for more complex inquiries and personalized interactions, improving overall customer satisfaction.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

75+ real life interview questions for design and data analysis roles

Workable

Sample answer: “To understand customer satisfaction with the Robinhood product, I would consider metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), Customer Effort Score (CES), and user retention rates. This question assesses the candidate’s ability to conceptualize a new product feature for a social media platform.

Data 62
article thumbnail

nexus IT group: One of the 15 Best Startups in America

Staffing Talk

Co-judged by turnstone , an office furniture company, and Wharton management professor Peter Capelli , nexus IT exhibited all the right criteria: positive work culture, forward-thinking leadership, retention, innovation, outreach, and an “intentionally designed workspace.”

Groups 62