SHIFT BLOG SERIES: LESSONS IN EMPLOYER BRAND FROM DELTA’S CUSTOMER EXPERIENCE
exaqueo
NOVEMBER 28, 2018
From their people focus and profit sharing ( that’s another blog post for another day ) to vertical integration and global partnerships, they overhauled the business while staying true to their roots. And it certainly didn’t happen overnight. All of those things factor into the excellent customer service they’re known for today.
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