Top 20 Call Center Job Titles [with Descriptions]
Ongig
JANUARY 29, 2021
” But, “call center” titles are still widely recognized and used by companies like CBS, ADP, and AT&T. Call Center Quality Analyst (ADP). A Call Center Quality Analyst observes call center employee phone calls, emails, chats, and social media messages to measure performance standards. If you are in.
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