How Delta Is Working to Improve Its Candidate Experience by Designing for the Disappointed
Linkedin Talent Blog
APRIL 18, 2019
At Talent Connect 2018 , Jennifer shared the five key tenets of her “design for the disappointed” approach — and how it will continue to impact Delta’s employer brand. The airline uses HireVue’s video interviewing tools to move beyond the resume and learn more about its applicants. Simple right? Previously, you had one shot.
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