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How Delta Is Working to Improve Its Candidate Experience by Designing for the Disappointed

Linkedin Talent Blog

For Jennifer Carpenter , vice president of talent acquisition at Delta, this answer also holds the secret to an exceptional candidate experience : caring. By showing you care, you leave candidates with a positive impression of your brand, even if they don’t ultimately land the job. Simple right? Previously, you had one shot.

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How an Airline’s Career Site Took Off

Eightfold

For 11 years in a row, it has been rated the world’s top low-cost airline. It cared about the candidate experience, but providing a good one was tough. It was screening a huge number of resumes, and scheduling interviews imposed a heavy burden on recruiting teams. Read more about Air Asia here.

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Pounding the Pavement: Experiencing the Candidate Experience As A Recruiter

Recruiting Daily

It helped me to be in the shoes of the person in the drive-through when ordering some Wendy’s or the overloaded airline hostess struggling to make a bunch of cranky people happy. I had only one phone screen make it to the in-person stage. Yet, here I am 2 weeks later, with maybe about 15 phone screens. Well, I did that, too.

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Why Your Company Needs Employer Branding & How To Get Started

Proactive Talent

Fact #4: A real case study: Two years ago, Virgin America surveyed its rejected candidates and found that 18% were their customers. What’s worse is that 6% switched to a competitor airline as a result of a negative candidate experience. This weak employer brand cost Virgin roughly $6.2

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How to Create an Ideal Candidate Experience With AI

Eightfold

While recruiters can’t control the market, they can take steps to improve the candidate experience and maximize their chances of acquiring talent. Here are the five biggest factors dragging down the candidate experience and how to fix them. Candidates won’t apply to jobs if they don’t feel qualified.

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Weave “Why” Into the Hiring Process, Or Don’t Bother Recruiting!

ExactHire Recruiting

Apple, Southwest Airlines) focus on how clarity around their why inevitably drove customer acquisition and retention. In the book, Sinek shared how former Southwest Airlines CEO, Herb Kelleher, championed this belief with the culture he fostered in his organization. He/she can experience our why first-hand.

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Level Up Your Hiring: Gamification — Fad or Future?

Recruiting Blogs

In 1981, airlines like Eastern Airlines began using gamification elements in their frequent flyer programs to incentivize travel. This raises concerns about exploiting candidates’ desire for incentives and potentially dehumanizing the recruitment process. Resources © 2024 Neeljym Search Group ® All Rights Reserved

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