Going On-Demand? Think Trust First, Technology Second
The Staffing Stream
OCTOBER 26, 2020
When companies like FreshDirect and Instacart first launched, they asked customers if they would order groceries from them. Then, why is it that even before Covid-19, Whole Foods and Target were filled with Instacart shoppers? We feel comfortable ordering avocados on Instacart or FreshDirect because we trust the platforms.
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