What You Need to Look for When Hiring Customer Service Staff
4 Corner Resources Staffing Blog
JANUARY 17, 2024
Emotional intelligence The job of a CSR requires constant interaction with countless people and personality types. Each interaction is riddled with different emotional wavelengths and frequencies. In fact, according to TalentSmart, 58% of success in all types of jobs is the direct result of emotional intelligence.
Let's personalize your content