What HR can learn about Employee Retention from Customer Success
Breezy HR
MAY 6, 2017
But only because companies haven’t found a scalable approach to development and retention, and they’re in a panic over it (don’t even get them started on Centennials). Since 2008, when the term ‘Customer Success’ caught on, it’s grown by over 900%. And that’s what’s going to keep the sky above our heads. Why the jump?
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