Zartis

FEBRUARY 12, 2024

In an era where travellers seek seamless and memorable experiences, prioritising UX and retention has become imperative for sustainable growth and profitability in the travel sector. Using these technologies in tourism brings real benefits. Conversely, negative experiences can lead to customer churn, negative reviews, and lost revenue.

Retention 52

Retention Travel Tourism Hotels 52

The Getwork Blog

MARCH 8, 2018

United Airlines recently had what they thought was a brilliant idea: replacing modest quarterly bonuses with a new lottery program that gave a few lucky employees the opportunity to win a new Mercedes-Benz C-Class and up to $100,000 cash. How exciting! What a fresh approach to traditional bonus programs! Except employees were furious.

Airlines 49

Airlines Insurance Insurance Course 49

Indeed

MAY 5, 2016

As a result, the question of how to motivate and inspire the changing workforce is central to the future of talent attraction and retention. For instance, airline innovator Southwest Airlines placed second, beating the next highest ranking aviation firm Delta by 15 places. But is it working? Let’s take a look at our findings.

Airlines 48

Airlines Pharmaceuticals Compensation Culture 48

The Organic Recruiter

MAY 29, 2017

The entire sales team can benefit from emulating salespeople who have accumulated a reservoir of experience working with customers. Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old. Unfortunately, this takes time. Who Do You Trust!?! About the Author: Steve W.

Airlines 67

Airlines Knowledge Base Social Media Training 67

The Organic Recruiter

MAY 29, 2017

The entire sales team can benefit from emulating salespeople who have accumulated a reservoir of experience working with customers. Chances are you are putting your life in the hands of one of the 70,000 airline pilots that are over 50 years old. Unfortunately, this takes time. Who Do You Trust!?! About the Author: Steve W.

Airlines 52

Airlines Knowledge Base Social Media Training 52

Recruiting Blogs

FEBRUARY 20, 2024

Gamified hiring promises a host of potential benefits for both employers and job seekers. In 1981, airlines like Eastern Airlines began using gamification elements in their frequent flyer programs to incentivize travel. Can gamified hiring improve diversity and inclusion? The whole concept isn’t exactly new.

Hiring 40

Hiring Airlines Assessment Emotional Intelligence 40

Employment Technologies

SEPTEMBER 16, 2021

Many companies have moved toward self-help for customers (think airline reservations, shopping, banking, consumer services, transportation). Encourage Diversity. A key goal for many contact centers is employee diversity. Frustration spikes when customers are unable to reach a live person for support[1]. Engage Talented Leaders.

Airlines 98

Airlines Onboarding Retention Transportation 98