What You Need to Know About the Call Center Industry
4 Corner Resources Staffing Blog
MARCH 26, 2024
Turnover Turnover is a huge challenge in the call center industry, with average annual turnover rates ranging from 30 to 45% (a turnover rate of 10% is considered ideal). The Outlook of the Call Center Industry The global call center industry is massive and growing, projected to reach a value of $494.7 billion by the year 2030.
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