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What You Need to Know About the Call Center Industry

4 Corner Resources Staffing Blog

They might try acquiring new customers, upsell existing customers on additional products, collect overdue accounts, conduct feedback surveys, or provide proactive customer notifications. Artificial intelligence and machine learning increasingly allow agents to offload more tedious support inquiries, which can help reduce burnout.

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7 Tips for Recruiting Remote Employees

Recruiting Daily

Whether you’re recruiting remote employees or trying to onboard and train an international worker or a remote employee in your own backyard, you’ll face a few recruitment challenges. However, these problems aren’t limited to a remote or hybrid environment, as onboarding issues have plagued the job market for years.

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Building a compelling employee value proposition (EVP)

Achievers - Recruiting

Organizations should support employees’ physical and emotional health by providing the resources for them to practice self-care and incentivizing them to make healthy choices. Creating a great EVP is all about assessing the core strengths of your organization and what makes it a great place to work. Opportunities for growth.

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9 Ways AI Will Change Tech Recruiting – And 3 Ways It Won’t

HackerRank

A survey by the Society for Human Resource Management found that 85% of HR leaders who use AI for recruitment and hiring said it saves them time and increases efficiency. The ability to engage with candidates on a personal level, assess cultural fit, and manage bias still requires the expertise and discernment of human recruiters.

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7 Hiring Trends to Watch for in 2017

ReferAGig

One of those steps is the skill assessment portion of the interview process. These assessments will test both soft skills (demeanor, attitude, and emotional intelligence) and hard skills (technical skills or other learned abilities) to determine which applicants are the best fit for the job.

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Skills Mismatch | What Is It & How to Bridge the Gap

Hundred5

According to the 2023 ManpowerGroup Talent Shortage survey , 77% of employers report difficulties in filling roles — a 17-year high that’s over twice what it was a decade ago. You can avoid a lot of these issues by including skills assessments in the hiring process.

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How Companies Can Help Graduates Adapt to Remote Work Cultures

Recruiting Daily Advisor

For example, the process of training and onboarding new employees has been especially difficult over the past year. Meanwhile, companies are expecting to prioritize remote work after the pandemic—a recent Gartner survey of HR leaders found that 90% expected to allow employees to work remotely at least part of the time.

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