What You Need to Know About the Call Center Industry
4 Corner Resources Staffing Blog
MARCH 26, 2024
Turnover Turnover is a huge challenge in the call center industry, with average annual turnover rates ranging from 30 to 45% (a turnover rate of 10% is considered ideal). Traditionally, call centers have been known as less-than-appealing workspaces, with little natural light, unexciting decor, and an abundance of screens. Resilience.
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