Customer Retention Specialist Job Description
The HR Strategy Perspective
FEBRUARY 21, 2024
Crafting effective job descriptions for Customer Retention Specialists is crucial for attracting talent who can drive customer satisfaction and loyalty.
Employee Retention: How to Retain Top Talent in 2022 | ClearCompany
ClearCompany Recruiting
JANUARY 25, 2022
There’s no better year than 2022 to prioritize employee retention — after all, we’ve all heard of the Great Resignation. workers quit their jobs in 2021, either to start a new one or to leave the workforce altogether. Given the number of workers that are quitting, it’s safe to assume that many of your employees are job seekers.
ClearCompany 
296
296 Join 158,000+
Insiders
Sign Up for our Newsletter
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Webinars
Cracking the Culture Code: Interviewing for Culture Fit
From Awareness to Action: An HR Guide to Making Accessibility Accessible
Trending Sources
Are Your Job Descriptions to Blame for Your Attrition?
Recruiting Daily
JANUARY 26, 2023
A comprehensive job description (JD) clarifies job duties and responsibilities for the candidates and helps organizations maintain consistency within the organization. However, despite the importance of job descriptions, organizations struggle to publish a good-quality draft.
Retention Hack: Creative Compensation Strategies
Proactive Talent
AUGUST 18, 2021
Simply put, look at the job description and consider it carefully; figure out how you could reduce the workload by a significant percentage, say… 30%. Consider one of your roles that has been difficult to recruit for and even more difficult to retain; one way to keep that employee engaged is creative compensation packages.
Compensation 218
218 
Discover 4 Use Cases for Applying AI to Your Recruiting Processes
Advertisement
Recruitment AI technology uncovers the most qualified candidates. This technology automates recruiting routines and facilitates natural conversations, resulting in higher productivity and a better candidate experience. Download the eBook to learn more!
What is Job Description Benchmarking?
Ongig
APRIL 25, 2023
Job description benchmarking is similar to salary benchmarking, where you study how other companies list their compensation packages. Instead, you’ll study their job descriptions and internal details to ensure you aren’t missing key components to complete tasks successfully. So, where do you start?
Go From Zero to Hero With Talent Attraction and Retention
marenated
APRIL 11, 2022
For most companies, this period of decreasing levels of employee retention and higher rates of turnover brought on a hiring market that felt impossible to navigate to keep the upper hand. In 2022, job seekers are calling the shots, and if your organization does not adjust, it is impossible to secure the top talent you are looking for.
Retention 163
163 
4 Tips To Eliminate Job Description Gender Bias and Improve Your Hiring
Vervoe
JULY 14, 2022
It’s proven to increase revenue, improve employee retention, and enhance innovation. Yet, an organization cannot achieve diversity if its job descriptions don’t set them up for success. Gender-biased vs. gender-neutral job descriptions. The impact of job description gender bias.
Job Descriptions 105
105 
A Year in Review: ClearCompany’s 2023 By the Numbers
ClearCompany Recruiting
JANUARY 2, 2024
We’ve surpassed one million active ClearCompany users, released our popular AI Job Descriptions tool , and helped our clients onboard more than 200,000 new hires. Achieve your hiring, retention, performance, and engagement goals with ClearCompany in 2023. But first, let’s take a moment to reflect on 2023.
ClearCompany 196
196 
5 Ways to Make Your Job Descriptions Stand Out
Ongig
MAY 31, 2022
Do you know how to make a job description stand out? But for job titles, it’s best to be simple and specific. You can find more top job titles searched by candidates in Ongig’s Job Titles: The Definitive Guide. So how do you make a job description stand out without excluding underrepresented groups?
10 Highly Effective Strategies for Employee Retention
4 Corner Resources Staffing Blog
JULY 15, 2021
What is Employee Retention? Employee retention refers to a strategic set of actions taken by an organization to keep its employees motivated and engaged, the ultimate goal is to keep them on the job and focussed. Impacts Retention Has On Organizations. First and foremost, losing employees is costly. Promote from Within.
Retention 125
125 
Improve Your Job Descriptions for Higher Quality Applicants
Recruitics
MAY 5, 2016
In this post, we’re going to move away from best practices and job titles, and discuss the meat and potatoes of every job posting: the job description. How to improve your job descriptions for better applications. Sufficient in Excel” means nothing to job seekers any more.
Job Descriptions 100
100 
How To Write Effective Skills-Based Job Descriptions in 4 Easy Steps
Vervoe
JULY 5, 2022
And it all starts at the top of the funnel, with a well-crafted job description. In this article, we’ll discuss how to add depth to your job descriptions to ensure a candidate’s first impression of your brand is positive. What is a skills-based job description vs a traditional job description?
5 Examples of Affinity Bias [in Job Descriptions]
Ongig
APRIL 18, 2022
Here are 5 common affinity bias examples in job descriptions: 1. in their job ads could lose many Black and Hispanic job seekers. Here’s an example of a GPA bias in a job description for a Software Engineer: The qualifications include a 3.5+ A SHRM article says companies requiring GPA scores above 3.0
The Rise of Skills-Based Hiring: Why Ditch the Classic Job Description
The Staffing Stream
OCTOBER 6, 2022
Organizations typically source talent using classic job descriptions. If an employer is looking for a project manager, for example, the job description outlines the project manager’s specific responsibilities. Skills-based hiring strategies also boost worker engagement and retention.
Creating job descriptions that excite, not bore
career.place
AUGUST 26, 2020
For many candidates, job descriptions are the first window into an organization – it is where they first taste what the organization is really like. Job descriptions are the movie trailers, the back cover, the “coming up next” teaser for jobs. The strength in strong job descriptions. Like this.
5 Crucial Elements to Creating a Memorable Job Description
Leoforce
AUGUST 16, 2016
They want to learn what the job offers them. So, how in the world do you craft a job profile that captures everything candidates want and everything they crave? When a high-quality candidate comes across a job description, here are his/her first thoughts : – Who is this company? How are they unique? Be Personable.
Job Descriptions 100
100 
4 Benefits of Competency-Based Hiring | ClearCompany
ClearCompany Recruiting
MAY 11, 2023
They increased workforce diversity by 6%, with new hire retention rates of around 90%. Recruiters can use benchmarks to write accurate job descriptions and speed up the selection process. Competency-Based Systems Improve Employee Retention Reduce the chances that you’ll lose your best people with competency-based hiring.
ClearCompany 330
330 
10+ Examples of the Best Job Ads in 2024
Ongig
MARCH 22, 2024
Job ads are becoming more creative and dynamic. So, having the best job ads out there will require creativity. Employers are giving more robust content on job descriptions rather than just listing requirements and qualifications. Below are 10 examples of the best job ads in 2018 that leverage these new ideas: 1.
Examples 94
94 
Creating job descriptions that excite, not bore
career.place
AUGUST 26, 2020
For many candidates, job descriptions are the first window into an organization – it is where they first taste what the organization is really like. Job descriptions are the movie trailers, the back cover, the “coming up next” teaser for jobs. The strength in strong job descriptions. Like this.
Support Specialist job description
Workable
MARCH 6, 2024
Use this Support Specialist job description template to advertise open roles for your company. By understanding user needs and providing timely solutions, they play a pivotal role in customer retention and satisfaction. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
Why Skills-Based Hiring Starts with Your Job Descriptions
Linkedin Talent Blog
FEBRUARY 22, 2021
And that starts with one of the first steps in the hiring process: writing the job description. Read on to see why skills-based hiring is gaining steam and how rethinking your job descriptions can start your hiring process on the right track. The benefits of skills-based hiring: greater diversity and stronger retention.
Which Experiences Matter Most in Employee Engagement and Retention?
Hoops
FEBRUARY 23, 2018
Their experiences at work matter, especially at a time when retention risk is at its peak. In its 2016 Global Workforce Study , Willis Towers Watson says that retention risk is driving companies to keep up with employees’ changing expectations. Aim to have your candidates become more interested as the process moves toward a hire.
Retention 100
100 
Account Management Manager job description
Workable
JANUARY 2, 2024
An Account Management Manager is a leadership position responsible for overseeing and managing a team of Account Managers to ensure high customer retention, growth, and satisfaction. Use this Account Management Manager job description template to find reliable employees for your company. What is an Account Management Manager?
Senior Global Account Manager job description
Workable
FEBRUARY 29, 2024
Use this Senior Global Account Manager job description template to advertise open roles for your company. They are responsible for developing a deep understanding of each client’s business, identifying opportunities for growth, and ensuring that the company meets its sales targets and retention rates.
Customer Success Specialist job description
Workable
JANUARY 9, 2024
A Customer Success Specialist is a dedicated professional focused on ensuring customers effectively utilize a product or service, driving customer satisfaction, retention, and success through excellent service and strategic support. Use this Customer Success Specialist job description template to advertise open roles for your company.
Creative Ways to Retain Employees and Reduce Turnover | ClearCompany
ClearCompany Recruiting
APRIL 12, 2022
As workers continue to resign, the benefits of employee retention have never been so apparent and companies are naming retention a top priority this year. With 50% of CEOs saying that recruitment and retention are one of their biggest challenges in 2022, it’s time to turn to more creative ways to retain employees.
ClearCompany 307
307 
VP of Self Service Revenue job description
Workable
MARCH 8, 2024
Use this VP of Self Service Revenue job description template to advertise open roles for your company. They are pivotal in strategizing and executing plans that drive user acquisition, retention, and upselling. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
Head of Growth Marketing job description
Workable
JANUARY 18, 2024
Use this Head of Growth Marketing job description template to advertise open roles for your company. This role involves a blend of creative marketing strategies and analytical approaches to boost user acquisition, engagement, and retention. What is a Head of Growth Marketing?
Customer Onboarding Specialist job description
Workable
JANUARY 8, 2024
Use this Customer Onboarding Specialist job description template to advertise open roles for your company. Their goal is to improve customer satisfaction and retention by making the onboarding process as efficient and helpful as possible. What is a Customer Onboarding Specialist?
Hiring Millennials? Start With The Right Job Description
ConveyIQ
OCTOBER 31, 2017
Job descriptions are now more than just a list of required skill sets and a boilerplate about your company — they’re a first impression. Communicating with the latest crop of job seekers means you need to adjust the language and tone in your job descriptions while still following organizational standards.
Boost Employee Retention Rates with 5 Actionable Tips
ApplicantStack
MARCH 12, 2024
Employee retention is a concern in companies of all sizes, but for small businesses, it’s especially vital to avoid costly disruptions. More than just offering a bonus or a perk here or there, employee retention practices start with the first job posting and go well beyond the interviews and job offers.
Retention 92
92 
Director of Customer & Community Marketing job description
Workable
JANUARY 12, 2024
Use this Director of Customer & Community Marketing job description template to advertise open roles for your company. The director strategizes on ways to harness the power of the community to drive brand loyalty, customer retention, and business growth. What is a Director of Customer & Community Marketing?
Finding the Perfect Fit: A Step-by-Step Guide to Hiring Exceptional Property Managers
Professional Alternatives
JUNE 16, 2023
Crafting an effective job description for property managers Crafting an effective job description is a crucial step in attracting top-tier property manager candidates. A well-crafted job description will help you attract candidates who are genuinely interested and qualified for the position.
Real Estate 97
97 
Account Management Director job description
Workable
JANUARY 2, 2024
An Account Management Director is a leadership role responsible for overseeing and maximizing customer retention, growth, and revenue in a company’s Account Management department. This Account Management Director job description template is optimized for posting to online job boards or careers pages and is easy to customize for your company.
Transform Your Hiring Strategy: A Guide to Building a Recruitment Process Improvement Plan
Social Talent
MAY 26, 2023
These objectives may include reducing time-to-hire, improving candidate quality, increasing employee retention, or enhancing the overall candidate experience. Write Clear, Concise Job Descriptions Crafting well-written, concise job descriptions is crucial to attracting top talent.
Strategy 172
172 
A Positive Candidate Experience Increases Retention
ExactHire Recruiting
FEBRUARY 2, 2023
Consider these candidate experience-related strategies and find your path to onboarding success, increased retention, and bottom-line company growth. The Framework for a Positive Candidate Experience Consider developing a positive candidate experience framework, from the initial job description posting through to the final onboarding steps.
VP of Demand Generation job description
Workable
MARCH 8, 2024
Use this VP of Demand Generation job description template to advertise open roles for your company. By closely monitoring market trends and performance metrics, they adapt strategies to ensure ongoing improvement in customer acquisition, engagement, and retention. What is a VP of Demand Generation?
Customer Success Consultant job description
Workable
JANUARY 9, 2024
Use this Customer Success Consultant job description template to advertise open roles for your company. By doing so, they play a crucial role in customer retention and the expansion of business with existing clients. Be sure to modify requirements and duties based on the unique needs of the role you’re hiring for.
This is How Efficient Hiring Impacts Your Employee Retention
Ongig
NOVEMBER 22, 2023
A top priority for hiring managers is employee retention. Why efficient hiring affects employee retention Constantly replacing team members isn’t only frustrating. Successful hiring managers will tell you that recruitment and retention are deeply linked. How to streamline your interview process (and improve employee retention!)
Retention 98
98 
How to Hire the Right People for Your Business
4 Corner Resources Staffing Blog
MARCH 25, 2024
Strong retention promotes a resilient, seasoned workforce that will ensure your business can stand the test of time and weather the challenges that will inevitably come your way. Write strong job descriptions Job descriptions are part sales pitch and part wish list.
Hiring 88
88 Revenue Operations Associate job description
Workable
DECEMBER 8, 2022
The Revenue Operations Associate is responsible for managing and optimizing the revenue operations process, from lead generation to customer acquisition and retention. Revenue Operations Associate responsibilities include: Manage and optimize the revenue operations process, from lead generation to customer acquisition and retention.
3 Ways to Improve Employee Retention
ExactHire Recruiting
NOVEMBER 10, 2022
Employee retention is the secret ingredient for long-term growth and competitive differentiation. Why is Employee Retention Important? High retention helps attract the best talent as a company grows. When you think about the importance of retention, don’t just consider long-term savings and benefits.
Retention 156
156 
Employers, Don’t Let a Slowing Economy Change Your Strategy
NPA Worldwide
OCTOBER 11, 2022
Be flexible with job descriptions and requirements. This will build trust and loyalty with employees; this can support increased retention when conditions for job-hopping become ripe once again. This can be a time for you to upgrade your workforce as top-level candidates may be suddenly available.
Strategy 147
147 
Let's personalize your content