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3 Parallels Between Customer and Candidate Engagement

JazzHR

Candidate engagement , which refers to the responsiveness of candidates and job applicants, is obviously different than customer engagement, which involves developing ongoing and loyal relationships with customers. Using analytics to better target customers and candidates.

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Candidate Experience vs Candidate Engagement: What’s the Difference?

JazzHR

As the contest for top-performing workers continues to escalate, many recruiters have started to focus on metrics like candidate engagement and experience. Though these terms may sound alike, they are distinct concepts: Candidate experience is how job seekers feel about an employer’s recruiting, hiring and onboarding processes.

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Why You Need to Measure Candidate Engagement and Satisfaction Together

JazzHR

Here’s why you should measure these candidate experience metrics in tandem and which might help your organization the most. Not all candidate engagement is equal. If you ask applicants to fill out dozens of forms by hand for an hour, you’ll technically have evidence of candidate engagement. Why measure both?

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How an Integrated Video Strategy Improves Candidate Engagement Metrics

JazzHR

Not only can companies make videos to engage candidates, but job seekers can also use video to promote their skills and experience. What are the benefits of one-way video interviews? How do you sift through the piles of resumes to find the perfect candidate? One-way video can also solve candidate engagement challenges.

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How to create a pleasant job interview environment

JazzHR

The job interview: A major step that both candidates and hiring managers often approach the wrong way. The candidate may prepare in-depth answers ahead of time. Meanwhile, the hiring manager may ask surface-level questions that don’t accurately assess the candidate’s suitability for the position.

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How to Prevent Candidates from Ghosting You

JazzHR

If your best candidates are giving you the silent treatment, consider these tips to pique their interest once more: Distribute a candidate experience survey. In other other words, if candidates feel ignored during the hiring process, they will expect similar treatment on the job. Invest in new candidate engagement technology.

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How to Improve the Candidate Experience: 7 Strategies

JazzHR

Most talent acquisition professionals are familiar with the concept of the candidate experience. It’s a holistic view of all the feelings, interactions and impressions a job seeker goes through at every step of their candidate lifecycle. . Use an ATS to send out automated follow-up emails.