Delivering a Winning Customer Experience in 2021: Why Live Chat is Key
Employment Technologies
FEBRUARY 4, 2021
Joe LaTorre, Director of Innovation at Employment Technologies, knows this is true. No phone calls, no video, but a real, live interaction with a real, live person through typed words on the screen. They must set a tone of helpfulness, keep multiple conversations going at once, and help your customers feel well-served.
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