Giving Feedback: Choose Words That Make You a Coach Not a Critic
AkkenCloud
JULY 30, 2019
A s Mark Deterding wrote in his recent excellent article, Mistakes Happen – 5 Steps to Lift People Up When They Make One , stuff happens. No one is perfect, yet sometimes we compound the problem by putting someone down rather than lifting them up and giving them hope for the future. Uses “but,” which erases anything positive.
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