What You Need to Know About the Call Center Industry
4 Corner Resources Staffing Blog
MARCH 26, 2024
As consumers, we call companies to pay a bill, make a purchase, resolve an issue, or ask for information. Turnover Turnover is a huge challenge in the call center industry, with average annual turnover rates ranging from 30 to 45% (a turnover rate of 10% is considered ideal). The people responsible for delivering that service?
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