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Hard Skills vs. Soft Skills: Are EQ and Emotional Intelligence The Best Predictors of Success?

Vervoe

Soft skills – emotional intelligence and interpersonal skills like communication and empathy – are among the most in-demand qualifications a candidate can bring to the table. Soft skills are in-demand in nearly every company and every industry. The link between profit and leaders with high emotional intelligence is clear.

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How to Look for Emotional Intelligence in a Video Interview

Spark Hire

As cultural fit and personality take center stage, hiring professionals are focusing less on IQ and more on EQ, or emotional intelligence, as an indicator for employees who will work well with others. What is emotional intelligence? Gauging emotional intelligence in the video interview.

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What You Need to Know About the Call Center Industry

4 Corner Resources Staffing Blog

Turnover Turnover is a huge challenge in the call center industry, with average annual turnover rates ranging from 30 to 45% (a turnover rate of 10% is considered ideal). The Outlook of the Call Center Industry The global call center industry is massive and growing, projected to reach a value of $494.7 Emotional intelligence.

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Elevating Sales Excellence: The Imperative to Upskill in 2024

The Perfect Hire

Leveraging Artificial Intelligence. As the use of artificial intelligence (AI) grows more pervasive every day, sales leaders are seeing major industry transformations, including automation, data analysis, and enhanced productivity. Data-Driven Decision-Making. The Need to Upskill Underperformers. To learn more, click here.

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5 Skills Every Employee Should Have or Acquire Ahead of 2020

Recruiting Daily Advisor

Emotional Intelligence Skills. According to a Career Builder survey , 71% of employers said they valued candidates’ emotional intelligence (EI) skills over their IQ. As you upskill your own employees or begin to hire more employees, here are five skills you’ll want to make sure they have.

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9 top qualities of a good employee

Achievers - Recruiting

These should be the qualities that lead to success in your industry and make you want to retain someone over the long haul. They’re eager to participate in pulse surveys and take advantage of other feedback channels , and they encourage their peers to share their voices for the benefit of the company as well. Emotionally intelligent.

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Workout of the Week: Tone the Core of Your Hiring Process

JazzHR

A 2017 industry study revealed that office workers dedicate roughly one out of every three working days on purely administrative tasks. This division of labor allows humans more time to utilize distinctly human skills such as creativity and emotional intelligence. . This results in productivity losses of $2.87

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