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How To Hire For Emotional Intelligence

Vervoe

When considering the strengths and weaknesses of new talent, there’s a reason why emotional intelligence is high on the list of in-demand soft skills at work. What’s more important in determining career success: cognitive intelligence (IQ) or emotional intelligence (EQ)? What is emotional intelligence?

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How to Make Remote Online Learning Work

Glassdoor for Employers

A survey of corporate learning leaders by IE University asked them what they were planning to do if in-person learning doesn't resume this year. Artificial intelligence and machine learning are taking over more of the traditional "hard skills," but these power skills are uniquely human. These were once referred to as "soft skills."

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Emotional Intelligence Is Essential for Diverse Workforces

Recruiting Daily Advisor

This is where emotional intelligence (EI) comes in; a company’s culture is a manifestation of its employees’ attitudes, behaviors, and interactions, and EI is what allows all of these elements to come together in a healthy and productive way. Some introspection in the workplace would go a long way. Cherie Curtis is the CEO of Revelian.

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The Vital Importance of Emotional Intelligence

Recruiting Daily Advisor

Emotional intelligence (EI) is one of those things that becomes very important when someone on a team, or a leader, does not possess it. I think I rely a lot on my gut intuition and emotional intelligence. Let’s talk about emotional intelligence for a second. Have you ever run into one of these people?

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What You Need to Know About the Call Center Industry

4 Corner Resources Staffing Blog

They might try acquiring new customers, upsell existing customers on additional products, collect overdue accounts, conduct feedback surveys, or provide proactive customer notifications. Emotional intelligence. They must be able to quickly assess those issues and determine the most appropriate course of action.

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5 Ways to Encourage Professional Development

Glassdoor for Employers

If you’re seeking to improve your company’s learning program and foster employee development, you’re not alone: 84% of executives surveyed for Deloitte’s 2016 Human Capital Trends Report view learning as an important or very important issue. Below are five ways that your company can encourage a culture of learning. Online learning.

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Mental Health at Work: Lean Into It

Achievers - Recruiting

Monumental demographic shifts, the evolving women’s movement, heightened cultural sensitivities and, of course, the ubiquity of new technologies have fundamentally altered our culture. Educate managers on emotional intelligence. We live in an era of shattered stereotypes and new frontiers.

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