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[Podcast] Industry Spotlight | Diana Mertz – Sr. Director of Membership and Engagement at ASA- Thriving in Leadership: Women’s Representation and Success in the Staffing Industry

Crelate

Show notes In this episode of the Full Desk Experience, we delved into a captivating conversation about the importance of women in leadership within the staffing and recruiting industry. Diana shared her incredible journey in the association management field and her passion for empowering women in the staffing profession.

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What You Need to Know About the Call Center Industry

4 Corner Resources Staffing Blog

This aids in customer retention and boosts customer lifetime value. Turnover Turnover is a huge challenge in the call center industry, with average annual turnover rates ranging from 30 to 45% (a turnover rate of 10% is considered ideal). It’s growing at a rate of about 6%, which is a bit higher than the average for all industries.

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Top 10 KPIs Every Staffing Agency Should Monitor

Automated Business Designs

As we gear up for 2024, evaluating Key Performance Indicators (KPIs) is critical for not only planning the future but also evaluating how your staffing business is performing. This is especially important for the growth of your staffing business in order to see what areas need improvement.

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10 Highly Effective Strategies for Employee Retention

4 Corner Resources Staffing Blog

Despite high unemployment numbers, companies across all industries report difficulty finding and hiring competent workers. What is Employee Retention? Employee retention refers to a strategic set of actions taken by an organization to keep its employees motivated and engaged, the ultimate goal is to keep them on the job and focussed.

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10 Ways to Improve Retention at Your Retail Store

Homebase

Holding onto great employees is challenging in the retail industry. No wonder the retail industry experiences 60% turnover annually.[ No wonder the retail industry experiences 60% turnover annually.[ There’s no reason why you can’t enjoy high retention rates if you can overcome these issues.

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Motivation, Retention, and Employee Engagement – Similar but Not the Same?

Employment Technologies

Due to continuing safety concerns, the industry talk is now about distributed staffing models and best practices for remote hiring. Even with these changes, agent retention remains a priority. Retention is often mentioned along with motivation and employee engagement. Is motivation a retention strategy?

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10 KPIs That Temporary Staffing Agencies Should Be Leveraging?

TimeSaved

Businesses are constantly looking for new and more accurate ways to measure performance and accountability with their staffing agency partners. Not only do KPIs help businesses manage contingency labour costs and evaluate efficiencies, they can also help staffing agencies. KPIs for Staffing Agencies. Time To Fill. Redeployment.