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Customer Service starts with Employee Engagement – now more than ever

Employment Technologies

COMPLETION: He did the work in a timely fashion, and let the client know when the work was completed. Could a fresh, integrated approach to customer service also enhance your staff’s level of job satisfaction and improve employee engagement and retention? Build Competence – What assessments are you using in your hiring process?

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The Best Interview Questions to Ask IT Candidates

4 Corner Resources Staffing Blog

You need to cover all the standard interview topics like the candidate’s background, qualifications, and career goals while assessing whether they’re a good culture fit. Their answer will be huge in helping you assess whether the candidate can succeed in your workplace, both logistically and in terms of company culture.

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The Best Way to Use the Kirkpatrick Model for Evaluating L&D Impact

Linkedin Talent Blog

For decades, L&D pros have turned to The Kirkpatrick Evaluation Model to assess the impact of their work and measure results. This analytic tool helps L&D professionals assess training programs based on four criteria: reaction, learning, behavior, and results. These metrics haven’t always been easy to gauge.

Course 49
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What Makes a Manager Great?

Traitify

A simple assessment can reinforce and expand upon what you already know about yourself, as well as illuminate things you might not have considered. To keep everyone on the same page, whatever method chosen to assess a manager’s personality should be provided to the whole team. Understand Yourself.

Fashion 68
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Cracking the Career Development Code

Speaker: Julie Winkle Giulioni, Author, Help Them Grow or Watch Them Go: Career Conversations Employees Want

Despite being consistently linked with high levels of engagement, discretionary effort, retention, and results, career development continues to be among the greatest sources of employee dissatisfaction in today’s workplace. Yet, too few organizations have discovered how to accomplish this in a sustained and sustainable fashion.

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Cultural Fit Assessment: How to Interview Potential Hires for Culture Compatibility

Recruiting Blogs

Your organization’s culture has a huge impact on job satisfaction, retention, and employee productivity, so it's important to do your best to create a culture that matches the nature and needs of your business. These tests assess factors that are difficult to determine from a resume, interview, and skills assessment.

Culture 52
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Microsoft Word Test for Employers: Pre-Employment Assessment

The Hire Talent

The solution is the Hire Talent’s Microsoft Word assessment for employers. A Microsoft Word test is a quiz that assesses a job candidate’s proficiency with MS Word. For a considerably more thorough assessment, use The Hire Talent’s prepackaged online test. Worse, you hired one who couldn’t write shampoo instructions.